Is this a contract based service?

No, all of our packages are month-to-month.

How much Website Design and maintenance experience do you have?

We have over 30 years of collective experience working with websites and coding. Initially with static HTML websites and WordPress, Magento & Shopify over the last decade or so.

What licenses or certifications do you have?

Our list of certifications include Google Ads certification, BING and Hubspot. We also routinely take part in seminars and training for new technologies, since tech is always evolving and changing.

Is my information safe when I sign up on your website?

Yes, 100% safe. Our website is integrated with powerful SSL security and we also have one of Comodo’s most powerful security programs that thwart any potential unauthorized intrusion attempts.

Where is Maintainedly based out of?

We’re based out of Hackensack, New Jersey. We’ll be expanding soon and opening an office in Miami (2022).

Do you offer this service only in the USA?

No, we work with dozens of website owners around the globe, including in countries like Canada and the UK.

How much time do I get for website edits/updates?

Each of our packages offer a different number of monthly hours for website support and updates.

What’s the estimated turnaround after submitting a request for an update on my website?

Every website edit is different, however, we typically complete your requested update within just a few hours, if not immediately.

Can I submit website edits on weekends?

Yes, you can request an update on your site 24/7.

What type of website work is covered in your packages?

Pretty much anything related to your website. However, our packages don’t cover any custom programming work, such as API integrations or highly advanced coding work.

What programming languages do you work with?

We work with all of the most popular languages, such as HTML, CSS, Javascript, Jquery, PHP and more.

Why is it important that my site is always up to date?

It’s important that the latest updates are always applied on your site to help protect against security threats and ensure your website is always running smooth. Outdated plugins sometimes cause glitches or issues on your website.

How often will you update my website?

We’ll update your website 1 – 2 times each month, depending on the software releases available.

Do you test before deploying any updates to ensure compatibility?

Yes, we’ve seen cases where certain plugins versions aren’t compatible. We always test on a local server prior to deploying any  large updates on your live website.

What company do you use for website security?

We partner with Comodo to ensure the security of your website at all times.

Why is it important to have some type of security on my website?

Over the years, we’ve seen situations where websites are compromised and injected with malicious scripts that display inappropriate messages and images to your website visitors. We protect against this threat by integrating a powerful security firewall.

Does your service include a website firewall?

Yes, all of our packages include a firewall powered by Comodo.

What’s included in your security scans?

We check for everything including malicious scripts, DDoS attacks, malware, brute force attacks and more.

Can you install an SSL certificate on my website?

Yes. We strongly recommend SSL protection, specially if you’re taking credit card payments on your website. You must purchase the SSL and we’ll perform the integration.

How much space do you offer when hosting my website?

As much space as your website requires.

Is your website hosting reliable and secure?

We partner with one of the premium hosting companies in North America to offer you 100% uptime, very fast load times and strong security.

Will I get access to my Cpanel if you host my website?

Yes, we can provide access to your website’s Cpanel while hosting on our servers.

How many business class e-mails do I get with your packages?

We can create as many e-mails as you need. These e-mails can be integrated with any e-mail application or smartphone.

What additional services do you offer?

We’re a team of web designers & digital marketers originally.  We offer:

• Custom website design
• SEO and PPC digital marketing
• Social media marketing

How much does your web design service cost?

Web design cost will depend on number of pages, features and functionality you need.  However, our web design fees are very reasonable with an average cost of $2000 for a custom-designed and dynamic website.

What’s included in your web design service?

A complete and professional website, including professional images, copywriting (if necessary), cross-browser and device testing, conversion rate optimized page designs and more.

Are there contracts for SEO, PPC and Social Media Marketing?

No, our digital marketing services are also month-to-month.